I am a team leader in an insurance company.   We are going through a lot of changes ri

I am a team leader in an insurance company.   We are going through a lot of changes right now which is __1__ much stress for all of us. A few weeks ago I was having a day so __2__ that I even doubted if I had the ability to do this challenging work, and was about ready to change to a less stressful job __3__. Something happened that day to change my way of __4__ and I am so appreciative of this young lady. I want to let her know that the small act __5__.

On the top of my cubicle(工作隔间)I have a small collection of lighthouses(灯塔)to let people know where I am sitting __6__ my team members have to find me for emergencies.

That day I came into the office and was about to get the day __7__ when Crystal came over. I asked if she needed anything. She said，“I __8__ you something.  I looked at her   ”with a __9__ look  and said，“Well，thank you, but why __10__ you buy me anything？”I had never spoke to this young lady __11__. She said，“Every day I stand up and look across the __12__ and see your light houses. Then I feel I am not alone and I encourage myself that there are always __13__ things in life. I saw this on the way to work and thought __14__ would like it. I wish it would have the same __15__ as your lighthouses do. ”In her hand she had a small globe with a lighthouse and a ship on it. I gave her a hug and __16__ her.   I don't think she knows how much that small act of __17__ changed my day：I remained __18__ the rest of the day.

For anyone that reads this，I hope you remember，no matter what the __19__ is，you could change someone's day, __20__ even his views on life.

1. A. preventing　B. reducing　C. causing　　D. suffering

2. A. funny      B. nice      C. bad       D. dull

3. A. everywhere  B. elsewhere  C. anywhere  D. nowhere

4. A. working     B. behaving  C. speaking  D. thinking

5. A. broke my heart   B. touched my heart

C. lost my heart     D. tore my heart

6. A. in case      B. so that  C. as if   D. even though

7. A. ended      B. started  C. changed   D. avoided

8. A. borrowed  B. lent  C. sold  D. bought

9. A. delighted  B. puzzled  C. thankful  D. worried

10. A. might  B. dare  C. could  D. would

11. A. before  B. then  C. since  D. after

12. A. dorm  B. office  C. ship  D. tower

13. A. bright       B. challenging

C. bad         D. stressful

14. A. colleagues  B. leaders  C. you  D. I

15. A. opinion  B. cause  C. expectation  D. effect

16. A. praised  B. thanked  C. scolded  D. refused

17. A. justice  B. courage  C. kindness  D. tolerance

18. A. careful      B. encouraged

C. tired         D. alone

19. A. present  B. work  C. gesture  D. intention

20. A. so       B. for  C. or      D. nor

1. 解析：选C。根据文章第二段第一句可推知，应是给公司里的人造成很多压力。

2. 解析：选C。根据“I even doubted if I had the ability to take this challenging work”，可知作者觉得这项工作压力太大，因此这里应选“糟糕的”。

3. 解析：选B。由文意可知，此处表达：这里的工作压力太大，所以作者想在别处找一个轻松些的工作。

4. 解析：选D。联系上下文可知，这位“年轻的女士”的行为是对作者的鼓励，因而也改变了作者之前的想法和认识。

5. 解析：选B。根据上文“I am so appreciative of this young lady”可知，应选B。

6. 解析：选A。第一段提到作者是team leader，因此他在工作隔间顶上放上灯塔，以方便队员有急事找他。

7. 解析：选B。根据“I came into the office”及段末的“the rest of the day”，可知作者是“开始”一天的工作，而非“结束”工作。

8. 解析：选D。根据下文的“...buy me anything”可知，应选D。 

9. 解析：选B。由文意可知，作者不清楚Crystal为什么突然送自己礼物，因此感到很“迷惑”。

可知，应选C。