I wandered into the small store where I usually buy milk, when the store owner received a call from a customer. The customer and his 36 had shopped there several months earlier. He 37 that his wife really liked one thing in the store, so he wanted to buy it as a surprise.
But the customer was in Tennessee, far away from the 38 which was in Maine. What’s more, he had been to the store several months earlier, and it was 39 to believe that the store owner would remember him, or what he was looking for.
The store owner took a few close-up photos with her camera, and 40 them to the customer on the computer. The customer looked at the 41 , decided which one he wanted. They talked and 42 a price over the phone. She took care of the credit card transaction (交易) online, and promised the gift would be 43 that afternoon.
The store owner was 44 smart. She was willing to push herself to find new ways to make the transaction actually happen. And it did work. However, it was the first time she had ever done it.
I was amazed that the store owner discovered a 45 solution that could lead to a new way of doing business. I was impressed by what she did —so easily, but how difficult it is for many of us to make that leap(飞跃). I’m not 46 talking about technology, but about learning how to adapt (适应) to change. Most people hate or fear change unless they get to know exactly what change needs to be made. However, we should realize that 47 and opportunity go hand in hand.
36. A. wife B. student C. child D. friend
37. A. accused B. monitored C. cheated D. noticed
38. A. school B. company C. store D. house
39. A. easy B. difficult C. necessary D. interesting
40. A. updated B. bought C. passed D. e-mailed
41. A. photos B. gifts C. prizes D. tickets
42. A. persuaded B. quarreled C. discussed D. designed
43. A. added to B. shipped out C. compared with D. put forward
44. A. really B. still C. also D. even
45. A. virtual B. chief C. creative D. fair
46. A. yet B. just C. even D. already
47. A. conclusion B. promise C. concern D. challenge